Terms of service

Tafeen Toys – Terms of Service

Welcome to Tafeen Toys! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • Tafeen Toys provides toys and related products for sale through our website and physical store.

  • By purchasing from us, you agree to these terms of service.

  • We reserve the right to modify these terms at any time without prior notice.

2. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices, promotions, and discounts are subject to change without prior notice.

  • Payment must be completed at the time of purchase using the available payment methods.

3. Product Information

  • We make every effort to provide accurate product descriptions, images, and specifications.

  • Colors, dimensions, and appearance may vary slightly from the images shown.

4. Shipping and Delivery

  • Delivery times are estimated and may vary due to unforeseen circumstances.

  • Customers are responsible for providing accurate delivery information.

5. Return & Refund Policy

  • Our return policy is detailed in the Return & Refund Policy section.

  • Battery-operated items cannot be returned.

  • Customers must contact tafeentoys@gmail.com before returning any item.

6. User Responsibilities

  • Customers are responsible for maintaining the confidentiality of their account and order details.

  • Recording a video while opening the parcel is mandatory for claims regarding defective or damaged products.

7. Intellectual Property

  • All content on the Tafeen Toys website, including images, logos, text, and designs, are the property of Tafeen Toys and are protected by copyright laws.

8. Limitation of Liability

  • Tafeen Toys is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

  • We are not responsible for any issues arising from misuse, improper handling, or damage caused by the customer.

9. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Any disputes arising from these terms will be subject to the jurisdiction of Faisalabad courts.

10. Contact Information