Shipping policy

Tafeen Toys – Shipping Policy

At Tafeen Toys, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We use reliable courier services for domestic delivery.

  • Estimated delivery times:

    • Major cities (e.g., Lahore, Karachi, Islamabad, Faisalabad): 2–5 business days

    • Other cities/towns: 3–7 business days

  • Delivery times may vary due to unforeseen circumstances, such as weather conditions or courier delays.

3. Shipping Charges

  • Shipping charges may vary depending on the product size, weight, and delivery location.

  • Any applicable shipping charges will be displayed at checkout before completing your order.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS (if provided).

  • You can use this tracking number to check the status of your shipment.

5. Delivery Issues

  • Please ensure that the delivery address and contact information provided are accurate.

  • Tafeen Toys is not responsible for delays or non-delivery caused by incorrect address details.

  • If your package is damaged during shipping, please contact us immediately at tafeentoys@gmail.com. Remember to record a video of the opened parcel, as it is required for any claims.

6. Contact Information